Tag Archives: Australian Standard for Complaints-handling (AS ISO 100002-2006)

Aussie’s telecom customers are to enjoy improved customer service.

ACMA’s plan to improve Customer Service in telecom industry. Australia’s long-suffering telecommunications consumers can look forward to safeguards against ‘bill shock,’ easily understandable service plans and the more timely resolution of their issues, under a multi-layered plan to improve customer service … Continue reading

Posted in telecom + environment, Telecoms regulators | Tagged , , , , , , , , , , , , , | Leave a comment